FAQ’s
Why Use Soy Wax?
We have chosen soy wax because its 100% natural and derived from vegetable soybeans. Soy wax has a number of benefits to keep both you and your families safe. Here are some benefits:
-Soy burns cleaner and produces as much as 90 percent less soot than paraffin, reducing the amount of indoor air pollution
-Soy is biodegradable so if it spills its an easy clean up and it burns longer than paraffin
Where is My Items?
All orders are hand crafted please allow up to 7-14 business for items to be shipped.
*During peak holiday season shipping may take up to 14 days or more due to UPS high volume.
Do You Accept Returns Or Exchanges?
We aim to make sure our customers love the product we have created, but at this time we do not offer returns or exchanges on our products.
How Do I Take Care Of My Candles?
When you receive your candle we want you to open it and take a smell of the goodness that's about to feel your space
Your wick will be fully trimmed and ready for you to burn
When you first light your candle burn the candle at least 2 hours or until wax melts to the edge of the vessel
Do not burn longer than 4 hours at a time, especially do not move the candle while hot
When your not burning your candle use the candle top to keep the scent fresh and free from any dust particles
Always, always trim your wick were the wood naturally breaks before relighting
Want to collaborate with us or for Wholesale Opportunities and Private Label:
Please email: info@socorrarose.com